Now in beta

Service management for teams that actually work

IT, HR, Legal, Sales — one platform for every request, approval, and SLA your business runs. Without the six-month implementation, six-figure cost, or six consultants.

£79
per month, all inclusive
30 min
to first live queue
requesters, always free
0
consultants required
See it in action

One platform.
Every team's requests.

Click through to see how IT, HR, Legal, and Sales all run on Vanta — same record model, same approval engine, same SLAs. Different work, one place.

app.vantaitsm.com/incidents/INC0000528
INC0000528 P1 Critical In Progress SLA 22m left
Outlook will not open after restart
Caller
alex.cho@acme.io
Assigned
sam@acme.io
Group
Service Desk
PRISM
Email (Tier 1)
Auto-actions
Routing rule fired → Service Desk
P1 on-call paged → sam@acme.io
KB suggestion: "Outlook safe mode"
Storm threshold 2/3 — watching
app.vantaitsm.com/mim/MIM-0009
⚡ Major Incident — Email Outage
2h 14m
47
users affected
3
in war room
14
child incidents
Live timeline
Exchange OWA down — storm detected
07:00 · System
War room opened · Exchange playbook loaded
07:03 · Sam Rose
Broadcast sent to 47 affected users
07:08 · Dave Smith
Root cause investigation in progress…
app.vantaitsm.com/changes/CHG0000047
CHG0000047 Exchange Server Patching HIGH
14
HIGH RISK
Evidence required
Off-hours scheduling
Email · Tier 1 Business Critical+3
47 affected users+2
⚠ PRISM conflict CHG0000043+1
⚠ 1 rollback in last 90 days+2
Fully tested in staging−2
portal.vantaitsm.com/catalog
Popular requests
💻New laptop
3 day fulfilment · approval from your manager
🔑Access request
Auto-routed · system owner approves
📧New mailbox
1 hour · automated
📱Mobile device
Manager + Finance approval
REQ0000128 · in progress
Your previous "MacBook Pro 14"" request is awaiting Janet (Manager) approval · 14h elapsed
app.vantaitsm.com/problems/PRB0000041
PRB0000041 Outlook KB5034123 regression Known Error
Linked incidents · 14
INC0000528In Progress
INC0000524Resolved
INC0000519Resolved
+ 11 more
Workaround · published
Uninstall KB5034123 via Settings → Update history → Uninstall updates. Restart. Outlook will open as normal.
shown on 14 incident forms·94% resolution rate
hr.acme.vantaitsm.com/onboarding/HR0000128
HR0000128 In Progress Start: 24 May 2026
Onboarding — Maria Santos
Sales · Account Executive · London · reports to Janet Holmes
3 / 7 tasks
Laptop request→ ITINC0000528
Door badge issued→ Securitydone
Payroll record created→ Financedone
Welcome pack→ Office Opsin flight
Day-1 training assigned→ L&Dqueued
Buddy assigned→ Managerqueued
Spans 4 teams · auto-orchestrated
legal.acme.vantaitsm.com/reviews/LGL0000041
LGL0000041 Pending review SLA 14h left
NDA — Acme Corp Ltd
Counterparty: Acme Corp · linked to OPP-2841 · £50k MRR
Request
Type · Contract review
Requested by · Jordan (Sales)
Reply APPROVE by email to decide
Approval chain
Legal · Sarah K.
Compliance
CFO
sales.acme.vantaitsm.com/deal-desk/DLD0000089
DLD0000089 Discount escalation 12h SLA
Globex Renewal · £180k ARR
3-year renewal · AE Sam Rose · linked to OPP-3142
18%
discount requested
Auto-routed to RVP because discount > 15% threshold
Approval chain
AE — sam@approved · 6h ago
Manager — jen@approved · 4h ago
RVP — david@pending · 1h
CROonly if > 25%
sam@ · 1h ago
Customer committed to 3-year renewal — discount justified by lock-in. Reference checked.
01 / 08
Everything included

No add-ons. No upgrades.
One price.

Every feature ships in the standard plan. The only thing that scales is the number of agents — and your whole company can raise requests for free.

🧩

Request Types

Configurable fields, statuses, and workflow per category. Any team, any flow. 10 field types.

🎫

Incident Management

Full lifecycle from P1 to close. Priority matrix, hold reasons, known error integration, SLA tracking.

🔍

Problem Management

Root cause analysis, workarounds surfaced on linked incidents, known error library.

🔀

Change Management

Normal, Standard, Emergency. CAB meetings, approval workflow, change models, standard templates.

🗺

PRISM Service Map

Product tiers, dependency graph, cascade risk visualisation, live public status page.

Approvals Engine

Multi-stage approvals with delegation. Threshold-based routing. SLA per approval step.

⚙️

Studio Automation

Business Rules, UI Actions, Script Includes. Full tenant automation with DevTools sandbox.

🛡

Role-Based Access

5 default roles, granular permissions, group-derived roles. Full RLS isolation per tenant.

SLA Management

Per-table SLA definitions. Breach visibility on every record. Auto-close nightly worker.

📋

Audit Trail

Field-level activity feed on every record. Every change attributed and timestamped.

👥

Groups & Routing

Assignment groups per team. Group-derived role inheritance. Manager designation per group.

🏛

Platform Admin

Multi-tenant management. Provisioning, tenant switching, application review, plan control.

Pricing

Simple. Transparent. Honest.

Pay for agents. Every person who wants to raise a request is free, always. No per-module fees, no surprise add-ons.

Beta
£29
per month · limited availability
Early access pricing for the first customers. Everything included. Price locks in for 12 months after beta ends.
  • Unlimited agents
  • Unlimited free requesters
  • Full platform access
  • Direct access to the founder
  • Price locked for 12 months
Join the waitlist →
Standard
£79
per month after beta
The complete service management platform. IT, HR, Legal, Sales — every team's requests in one place.
  • Unlimited agents
  • Unlimited free requesters
  • Full platform access
  • Email support with SLA
  • Status page at your slug
  • Monthly billing, cancel any time
Get started →
Concierge
£178
per month
Vanta configured, request types built per team, staff trained — without doing it yourself. Done-for-you with ongoing priority support.
  • Everything in Standard
  • Guided onboarding and setup
  • Request types configured per team
  • Staff training session (remote)
  • Priority support — direct Slack channel
  • Monthly check-in call
Talk to us →
Early access

Apply for early access

Beta spots are limited. Apply and we'll be in touch within a few days — usually sooner.

Apply now →